Jump to page titleUNITED STATES
hp.com home products and services support and drivers solutions how to buy
» contact hp


 
hp.com home
End of Jump to page title
software and drivers
Jump to content




» software & drivers
» ask Compaq
» reference library
» forums & communities
» support tools
» warranty information
» contact support
» parts
» give us Feedback

» Purchase Support Software CDs
» Windows XP Installation White Paper
» Let Compaq ActiveUpdate deliver the latest software to you
» Contact Technical Support with hardware/software questions
Personal Computer Diagnostics
version 10.39 A   (10 Mar 00)
» revision history


» Danish (SP12911.exe - 1.0 MB)
» Dutch (SP12913.exe - 1.0 MB)
» English (US) (SP12906.exe - 1.0 MB)
» Finnish (SP12912.exe - 1.0 MB)
» French (SP12909.exe - 1.0 MB)
» German (SP12910.exe - 1.0 MB)
» Italian (SP12908.exe - 1.0 MB)
» Japanese (SP13610.exe - 1.7 MB)
» Norwegian (SP12914.exe - 1.0 MB)
» Portuguese (BR) (SP12915.exe - 1.0 MB)
» Spanish (SP12907.exe - 1.0 MB)
» Swedish (SP12916.exe - 1.0 MB)

This softpaq contains the files needed to create a bootable Compaq Personal Computer Diagnostics diskette, which will display information about the computer's hardware and test the computer to ensure it is operating properly.

PC Diagnostics is installed on the Diagnostics Partition for those systems which support it and have hard drives. It is shipped as a diskette or diskette image on other products.

A Compaq Personal Computer Diagnostics diskette contains programs that can perform the following tasks:

- TEST
- INSPECT (display machine config)

NOTE: Setup from the startup menu is not present when the latest version of Personal Computer Diagnostics 10.40A (SP16085) is installed.

For older products Downgrading to Personal Computer Diagnostics, version 10.39A (SP12906), results in Setup being included and selectable from the startup menu. The diskette of this softpaq can be used to update PC Diagnostics on the Diagnostics Partition or to restore it if the Diagnostics Partition has been destroyed. PC Diagnostics can be run by pressing F10 during power-up or reboot when prompted in the lower right corner of the screen on some models or when the cursor jumps to the upper right corner of the screen on other models. It can also be run directly from this diskette.


software information

Fixes


Corrects issue with MPEG decoder boards when identifying old Token Ring NICs

Corrects for false CMOS RAM processor test failures on machines after year 2000.

Support for newer 1H2000 Commercial Desktop products

Installation


HOW TO USE:

1. Download the SoftPaq to a directory on your hard drive. The file downloaded is a self-extracting executable with a filename based on the SoftPaq Number above.

2. Execute the downloaded file and follow the on-screen instructions. Entering "Y" to confirm the unpacking of files creates a new directory folder in the download directory. All files are unpacked into this newly created directory.

3. To create the Diagnostics diskette, run MAKEDISK.BAT and follow on-screen instructions.

4. After the Diagnostic diskette has been created, you may delete the self-extracting file downloaded in step 1, as well as the directory folder and files created in step 2.

5. Shut down and power off the computer.

6. Place the newly created Diagnostics diskette in Drive A:, and power up the computer, allowing the computer to boot from the diskettte.

7. To install or upgrade Personal Computer Diagnostics on the Diagnostics Partition, select "Create" or "Update" partition from the "Manage Diagnostics
Partition" menu, and follow the prompts. Or select the option to run PC Diagnostics from the diskette.

systems supported

family models
Armada E500 Family All Models
Armada E700 Family All Models
Armada M700 Family All Models
Armada V300 Family All Models
Armada M300 Family All Models
Armada 7800 Family 6266/T/8000/D/0/1, 6266/T/8000/D/0/3, 6266/T/8000/D/M/1, 6300/T/8000/V/0/1, 6300/T/8000/V/0/3, 6300/T/8000/V/M/1, 6266/T/5000/D/0/1, 6266/T/5000/D/0/3, 6266/T/5000/D/M/1, 6400/T14/14.0/V/M/1, 6400/T14/14.0/V/M/3, 6400/T14/14.0/V/0/1, 6400/T14/14.0/V/0/3, 6366/T/14.0/V/M/1, 6366/T/14.0/V/0/1, 6366/T/14.0/V/M/3, 6366/T/14.0/V/0/3
Armada 7700 Family 7710, 7730, 7750, 7770, 7790, 7792
Armada 7400 Family 6266/T/4000/D/0/3, 6266/T/4000/D/0/1, 6300/T/6000/D/0/1, 6300/T/6000/D/0/3, 6300/T/6000/D/M/1, 6366/T14/10.0/V/M/3, 6366/T14/10.0/V/M/1, 6366/T/10.0/V/0/3, 6366/T/10.0/V/0/1, 6366/T14/10.0/V/0/3, 6366/T14/10.0/V/0/1, 6333/T/6.4/D/M/1, 6333/T/6.4/D/0/1, 6333/T/6.4/D/M/3, 6333/T/6.4/D/0/3, 6366/T/10.0/V/M/1, 6366/T/10.0/V/M/3
Armada 7300 Family 7330, 7350, 7360, 7370, 7380
Armada 6500 Family 6300/T/6400/D/0/1, 6300/T/6400/D/0/2, 6300/T/6400/D/0/3, 6300/T/6400/D/M/1, 6300/T/6400/D/M/2, 6300/T/6400/D/M/3, 6366/T/6400/V/M/1, 6366/T/6400/V/M/2, 6366/T/6400/V/M/3, 6366/T/6400/V/0/1, 6366/T/6400/V/0/2, 6366/T/6400/V/0/3
Armada 4200 Family 4210, 4220
Armada 4100 Family 4110, 4120, 4125, 4130, 4131, 4150, 4160
Armada 3500 Family 6266/T/4100/0/0/1, 6266/T/4100/0/0/2, 6266/T/4100/0/0/3, 6300/T/6400/0/0/1, 6300/T/6400/0/0/3, 6333/T/4000/0/0/1, 6333/T/4000/0/0/2, 6366/T/6400/0/0/1, 6366/T/6400/0/0/2, 6366/T/6400/0/0/3, 6333/T/4000/0/0/3
Armada 1750 Family 6333/T14/6000/D/M/1, 6333/T14/6000/D/M/2, 6333/T14/6000/D/M/3, 6333/T14/6000/D/0/1, 6333/T14/6000/D/0/2, 6333/T14/6000/D/0/3, 6333/T/4000/D/M/1, 6333/T/4000/D/M/2, 6333/T/4000/D/M/3, 6333/T/4000/D/0/1, 6333/T/4000/D/0/2, 6333/T/4000/D/0/3, 6366/T/4000/D/M/1, 6366/T/4000/D/M/2, 6366/T/4000/D/M/3, 6366/T/4000/D/0/1, 6366/T/4000/D/0/2, 6366/T/4000/D/0/3, 6400/T14/10.0/D/M/1, 6400/T14/10.0/D/M/2, 6400/T14/10.0/D/M/3, 6400/T14/10.0/D/0/1, 6400/T14/10.0/D/0/2, 6400/T14/10.0/D/0/3, 6300/T/4000/D/M/1, 6300/T/4000/D/M/2, 6300/T/4000/D/M/3, 6300/T/4000/D/0/1, 6300/T/4000/D/0/2, 6300/T/4000/D/0/3, 6333/T/6400/D/M/1, 6333/T/6400/D/M/2, 6333/T/6400/D/M/3, 6333/T/6400/D/0/1, 6333/T/6400/D/0/2, 6333/T/6400/D/0/3, 6366/T/6400/D/M/2, 6366/T/6400/D/M/1, 6366/T/6400/D/M/3, 6366/T/6400/D/0/1, 6366/T/6400/D/0/2, 6366/T/6400/D/0/3
Armada 1700 Family 6233/S/3200/D/M/1, 6233/S/3200/D/M/2, 6233/S/3200/D/M/3, 6233/T/3200/D/0/1, 6233/T/3200/D/0/2, 6233/T/3200/D/0/3, 6233/T/4000/D/0/1, 6233/T/4000/D/0/2, 6233/T/4000/D/M/1, 6233/T/4000/D/M/2, 6266/T/4000/D/0/1, 6266/T/4000/D/M/1, 6300/T/5000/D/0/1, 6300/T/5000/D/0/2, 6300/T/5000/D/0/3, 6300/T/5000/D/M/1, 6300/T/5000/D/M/2, 6300/T/5000/D/M/3
Armada 1500c Family C400/T/4000/D/0/3, C400/T/4000/D/0/2, C400/T/4000/D/0/1, C400/T/4000/D/M/3, C400/T/4000/D/M/2, C400/T/4000/D/M/1, C400/S/4000/D/M/1, C400/S/4000/D/M/2, C400/S/4000/D/M/3, C400/S/4000/D/0/1, C400/S/4000/D/0/2, C400/S/4000/D/0/3, C366/S/4000/D/0/2, C366/S/4000/D/0/3, C366/T/4000/D/0/1, C366/T/4000/D/0/2, C366/T/4000/D/0/3, C366/T/4000/D/M/1, C366/T/4000/D/M/2, C366/T/4000/D/M/3, C266/S/4000/D/0/1, C266/S/4000/D/0/2, C266/S/4000/D/0/3, C266/S/4000/D/M/1, C266/S/4000/D/M/2, C266/S/4000/D/M/3, C300/T/4000/D/0/1, C300/T/4000/D/0/2, C300/T/4000/D/0/3, C300/T/4000/D/M/1, C300/T/4000/D/M/2, C300/T/4000/D/M/3, C366/S/4000/D/M/1, C366/S/4000/D/M/2, C366/S/4000/D/M/3, C366/S/4000/D/0/1
Armada 1500 Family 1505, 1574, 1510, 1520, 1530, 1535, 1540, 1550, 1560, 1570, 1571, 1572, 1573, 1580, 1585, 1590, 1592, 1594, 1595, 1597, 1598, 1575
Armada 1100 Family 1110, 1120, 1125, 1130, 1135
Armada 110 All Models
Armada SB Family 5233/S/2100/D/0/1, 5233/S/3200/D/M/2, 6233/T/3200/D/0/1, 6233/T/3200/D/M/2, 5200/32/3.2/D, 5200/32/3.2/DM, 5233/32/4.0/DMT, 5233/32/4.0/DT
Armada 100S All Models
Notebook 100 Series All Models
privacy statement using this site means you accept its terms