LTE 5000 Locks Up on 0VMAKFIL.EXE

Date Originated:

970401

Product(s) Affected:

All LTE 5000 Family (5000, 5100, 5150, 5200, 5250, 5280, 5300, 5380, 5400)

Symptom(s):

When booting in either DOS or Win95, The unit will lock up at the 0VMAKFIL.EXE file located in the autoexec.bat. Unit has to be turned off to clear, and may occasionally show an error code of: "Error 18". Actual problem is the 0VSUS.DAT file which is the hibernation data file is either damaged or unread/writable for some reason.

Suggestion(s):

To correct the problem, perform the following:

1. DOS- Hit F5 at the "Starting MS-DOS" screen to bypass Config.sys and Autoexec.bat and go to C:\ prompt.
2. Win95- Hit F8 at the "Starting Windows 95" screen to bring up menu selection, select "Safe Mode Command Prompt Only" to bypass and go to C:\ prompt.
3. Change the Attributes on the 0VSUS.DAT in the ROOT directory by typing the following: ATTRIB 0VSUS.DAT -h -r -s <return> Note: you must put a space between each variable listed after filename.
4. Delete the 0vsus.dat file by typing: DEL 0VSUS.DAT <return>
5. You should now run CHKDSK.EXE /F or SCANDISK.EXE to check for DOS level corrupted files.
6. Restart unit, the 0VMAKFIL.EXE file should now recreate the 0VSUS.DAT file and complete loading of the operating system.